Here are some views from the client perspective ;
“I want to know exactly how much I will be getting and exactly how much it will cost.”
“The solicitor must know my business, know what we're trying to achieve and looks for a solution to our problems.”
“Responsive, in that they deal with issues quickly and efficiently.”
“They should spend the right amount of time on an issue and resource it correctly.”
“They don't just look at the problems in front of them but help me try and ensure that those issues don't arise in the future.